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Privacy Policy of Spray Tanker Services Ltd

Effective Date: 29/08/2024

At Spray Tanker Services Ltd (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website [https://spraytankerservicesltd.co.uk/] (the “Website”) and when you use our services.

1. Information We Collect

1.1. Personal Information: We may collect and process the following personal information about you:

  • Contact Information: Name, email address, phone number, and any other information you provide when filling out forms on our Website or contacting us directly.
  • Service Details: Information related to the services you have requested, including job details, addresses, and correspondence.
  • Payment Information: Financial and billing information if you engage in a transaction with us.

1.2. Automatically Collected Information: When you visit our Website, we may automatically collect the following information:

  • Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Information: Information about your visit, including the full Uniform Resource Locators (URLs), clickstream to, through, and from our site, pages viewed, and other interactions with our Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide and manage the services you request from us.
  • Communication: To respond to your inquiries, provide customer support, and send you service-related communications.
  • Payment Processing: To process payments and manage accounts.
  • Marketing: To send you information about our services and updates, provided you have given your consent.
  • Website Improvement: To understand how our Website is used, enabling us to improve its functionality and user experience.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.

3. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third-party vendors and service providers that perform services on our behalf, such as payment processing, website hosting, and email delivery.
  • Legal Authorities: Where we are legally required to do so, or to protect the rights, property, or safety of Spray Tanker Services Ltd, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Data Security

We take appropriate measures to secure your personal information and protect it from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access: The right to access the personal information we hold about you.
  • Rectification: The right to correct any inaccurate or incomplete information.
  • Erasure: The right to request the deletion of your personal information, subject to certain conditions.
  • Objection: The right to object to the processing of your data for certain purposes, such as direct marketing.
  • Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the details provided below.

6. Cookies

Our Website uses cookies to distinguish you from other users and to improve your experience on our Website. For more information about our use of cookies, please refer to our [Cookie Policy].

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and we will notify you of significant changes where applicable. Please check back frequently to see any updates or changes to our Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Spray Tanker Services Ltd
Email: info@spraytankerservicesltd.co.uk